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More tags: help desk, service request, incident, issue, service, web based, thin client, browser based, call centre, contact centre, issue tracking, self help, support, case, issue, ticket, crm,
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Category : |
Business - CAD |
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Platform : |
Windows2000, WinXP, Windows2003 |
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Price : |
USD 0.00 |
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Developer: |
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Rating : |
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License : |
Freeware |
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Limitations: |
0 Days |
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Date : |
05/19/2008 |
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Size : |
9.72 MB |
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Software In :
Business
CAD
help desk, service request, incident, issue, service, web based, thin client, browser based, call centre, contact centre, issue tracking, self help, support, case, issue, ticket, crm,
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versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
Fruits & Vegetables Cards (English)Fantasy Hockey Draft AidDebt CalcsFire power AiType SkinBebo RingtonePhoto Touch Color Editor |
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More tags: help desk, service request, incident, issue, service, web based, thin client, browser based, call centre, contact centre, issue tracking, self help, support, case, issue, ticket, crm,
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