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VisNetic MailFlow

More tags: email, e-mail, email response management, email archive, customer relationship management, crm, collaboration,
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VisNetic MailFlow

VisNetic MailFlow
  Category : Internet -  E-Mail
 Sponsored links
 
  Platform : Win2000,  WinServer,  WinXP  
  Price : USD 750.00  
  Developer:  
  Rating :  
  License : Demo  
  Limitations: 30 Days  
  Date : 2009-12-03  
  Size : 32.13 MB  
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Software Description:
Software In :
Internet
E-Mail
email, e-mail, email response management, email archive, customer relationship management, crm, collaboration,
   Comprehensive email response management and archiving software. Administrator defined routing rules allow incoming emails to be automatically handled and routed to the appropriate agent groups for prompt attention. Administrator defined agent rights determine scope of availability of features that include the ability to view messages, view complete history of each message, view history of each contact, search for any message or messages with common search parameters. Standard response libraries help companies deliver consistent messages to all customers. Shared inboxes allow multiple agents to respond concurrently to messages in the same inbox, without duplicating efforts. Advanced, scheduled, reporting options allow administrators to realize average response and resolution times, who’s being most productive, and overall email trends. MailFlow also includes features that allow for alerts when unanswered emails have reached defined volumes or response time limits.


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More tags: email, e-mail, email response management, email archive, customer relationship management, crm, collaboration,
 
 
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