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Results in Title For customer support
| Omni Customer Support allows you to improve the quality of your customer support
The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution
It allows new staff to be immediately productive without a costly investment of learning all the known support issues
It enables you to track the problem areas of your product so you can see what areas need improvement in the next release
Why Omni Customer Support?
Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. As the number of issues increases, the harder it is to find the right issue from the hundreds or thousands of other issues. A linear search of the issues is not going to work. You want to find the most relevant issues, so the results need to be ranked accordingly. This is what Omni Customer Support does, because it is built around a search engine. .. |
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| Challenging pretty customer support rep puzzle, are you up to it? ..
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| Live chat program is powerful utility that helps to establish real time communication between company representative and website visitors. Live support system helps in growth of online based business by providing them quality customer services. .. |
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| Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web page, creating a live real-time voice,video connection between an agent and a web site visitor. It is easy to use with no software downloads or without setting any hardware equipments
(except webcams and headsets). It is completely web-based.
The software lets you talk live in
voice, video, and chat of course with your customers and web site visitors from anywhere in
the world so you can build a personal relationship with them with no phone costs. Skymol live customer support software includes voice mail and video mail as well. Using our software, you can reduce operating and customer support costs as well as enhance the overall online experience of your customers.
Key and unique features: Real time Voice, Video, and text Chat
Communications; Voicemail and Videomail; Push Page; File Transfer; Call
and Chat Transfer; Audio and Video Messages while on hold (Target your customers with field
specific audio and video messages. Show them your new products, services, business related
information, etc.); Voice, Video call Record; Email Transcripts; View and Search past Chats and Voice, Video Conversations; Usage Statistics; Customizable Skin, etc.
Try the fully-featured Skymol Live Customer Support Software for FREE for 7 days with no obligation to purchase. ..
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| Maximize your online product sales and increase your customer trust on your ecommerce business via our real time text based chat software. Best chatting software provides one to one or multi text chat with friends and family. .. |
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| APS Live Chat, an easy to use and very powerful live customer support live help software for websites. 15 days free trial. ..
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| If other programs seem like overkill or are web based and you want a simple windows based program, Simple Customer Support may be what you need. The program is easy to use and allows for quickly recording information about your customers and contacts with customers. Sold only as a site license, your cost never goes up if you add more users. Login security is provided so you can have some users with only View access, if desired. You can have other users able to add but not delete information. Easy to learn and use. .. |
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| Amphis - Customer is a Customer Database that makes it easy to generate quotes and invoices, keep track of who owes you money, send reminders, store correspondence and sales history. sales per sales person. store supplier invoices and payments. .. |
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| WinCust is excellently qualified for customer administration. No unnecessary functions - but instead a lot of automatisms.
- automatically create form letters and bills, maintenance bills for as many customers as you want to
- send eMails to selected customers and manage those eMails
- call your customers directly from the program: Sound- and ISDN-card are sufficient. .. |
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| VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.
VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser.
Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and by placing telephone calls over the Internet.
If you run a corporate website or if you have a personal webpage, you are welcome to use VueChat Express Setup and deploy an very powerful online Customer Service software very easily in just a few minutes and communicate with your customers and website visitors online.
VueChat may run on Windows, Linux, Solaris and Mac OS X .. |
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Results in Keywords For customer support
| Bocazas Live Support allows you to communicate with your web site visitors providing instant support. By Interacting with them, you boost your revenues and build customer loyalty. The program allows you to send new images of the products, to navigate with the customer and to send him files, updates and special offers. You will be able to guide the customer through the site and close a deal before he decides to close the browser. It will provide you with the necesary competitive advantage... |
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| APS Live Chat, an easy to use and very powerful live customer support live help software for websites. 15 days free trial...
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| If other programs seem like overkill or are web based and you want a simple windows based program, Simple Customer Support may be what you need. The program is easy to use and allows for quickly recording information about your customers and contacts with customers. Sold only as a site license, your cost never goes up if you add more users. Login security is provided so you can have some users with only View access, if desired. You can have other users able to add but not delete information. Easy to learn and use. .. |
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| Omni Customer Support allows you to improve the quality of your customer support
The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution
It allows new staff to be immediately productive without a costly investment of learning all the known support issues
It enables you to track the problem areas of your product so you can see what areas need improvement in the next release
Why Omni Customer Support?
Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. As the number of issues increases, the harder it is to find the right issue from the hundreds or thousands of other issues. A linear search of the issues is not going to work. You want to find the most relevant issues, so the results need to be ranked accordingly. This is what Omni Customer Support does, because it is built around a search engine...
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| Instant Housecall is the award-winning remote support suite that lets you securely view and control your customer's PC through firewalls. With no port forwarding and no dynamic IPs to worry about, you can deliver service from your office, house, customer site, and Internet cafe without pre-installing software. Features include: Invitation only access, Wait for Specialist to sign-in, Reboot remote PC into safe mode, Auto reconnect, File transfer, Chat, Accept online payment, Session history, Revenue Reports, Branding, SSL Encryption, Vista and UAC support. Instant Housecall consists of the "Administrator Control Panel", "Specialist Sign-in", "Customer Applet/Hotline", and your "Webspace" branded for your business. Instant Housecall is highly customizable, boasts powerful features, and is remarkably easy to use. Increase sales, expand your market reach. Deliver service anywhere in the world. Get your 15 day free trial now and support an unlimited number of PCs... |
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| Professional remote support solution, no software installation required! Remote control, File transfer and Chat. Access to unattended PCs. Free version available. Fast and secure connection...
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| Enhance sales and advance customer support delivery by adding live chat to your website. Observe visitors on your website in real time. Interact proactively through chat invitations. Entirely customizable visitor interfaced. One click installation... |
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| Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web page, creating a live real-time voice,video connection between an agent and a web site visitor. It is easy to use with no software downloads or without setting any hardware equipments
(except webcams and headsets). It is completely web-based.
The software lets you talk live in
voice, video, and chat of course with your customers and web site visitors from anywhere in
the world so you can build a personal relationship with them with no phone costs. Skymol live customer support software includes voice mail and video mail as well. Using our software, you can reduce operating and customer support costs as well as enhance the overall online experience of your customers.
Key and unique features: Real time Voice, Video, and text Chat
Communications; Voicemail and Videomail; Push Page; File Transfer; Call
and Chat Transfer; Audio and Video Messages while on hold (Target your customers with field
specific audio and video messages. Show them your new products, services, business related
information, etc.); Voice, Video call Record; Email Transcripts; View and Search past Chats and Voice, Video Conversations; Usage Statistics; Customizable Skin, etc.
Try the fully-featured Skymol Live Customer Support Software for FREE for 7 days with no obligation to purchase... |
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| Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing and pricing models
Your benefit
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Aligns incident management with your business requirements
- Communication with your customers becomes measurable
- Solve the spam problem by transferring your communication from email to help desk
- Fulfill customer service requests through Service Level Agreement processes
- Achieve consistent service levels
- Improve customer satisfaction - the customer is being informed about each change of the incident status
- Balance required service levels against the service cost
- Increase support staff awareness of both customer expectations and IT service management objectives.. |
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| Barcode for Windows Presentation Foundation (WPF) generates high quality vector-based Linear, Postal and 2D Symbologies. For .NET 3.0 or greater. Features: - Linear & 2D Barcode Symbologies - XML Paper Specification (XPS) support - Crystal Reports for .NET support - Save barcode images in image files as well as in stream objects - GIF, BMP, PNG, JPEG-JPG & TIFF barcode image formats support - Full design-time support Visual Studio 2008, Visual Studio Express Editions (Visual Basic, Visual C#) - WPF Data Binding support, WPF printing support - Simple way to serve barcode images in ASP.NET Web Services - VS 2008 ReportViewer Local Reports (RDLC) support - WPF XAML Browser Application (XBAP) support - .NET Framework 64-bit (x64 and Itanium IA64) support - . Supported Barcode Symbologies - Australia Post 4-state Barcode, ABC Codabar, USS Code 128 A-B-C, Code 16K, USS Code 39, LOGMARS, Alpha39, USS Code 93, Data Matrix ECC200, Deutsche Post Identcode, Frachtpost Identcode, Deutsche Post Leitcode, EAN-13, GTIN-13, EAN-8, GTIN-8, EAN-99, Coupon Barcode, EAN-Velocity, Industrial 2 of 5, Standard 2 of 5, Interleaved 2 of 5, ITF 25, ISBN, Bookland EAN, ISBN-13, ISBN-10, ISMN, ISSN, ITF-14, EAN-14, DUN-14, GTIN-14, JAN-13, JAN-8, MSI, Numly Number, OPC, PDF417, Portable Data File 417, PDF417 Truncated, PLANET, POSTNET, PZN, British Royal Mail 4-State Customer Barcode, RM4SCC, Royal TPG Post KIX 4-State Barcode, SCC-14, Singapore 4-State Postal Code Barcode, SSCC-18, UPC-128, EAN-18, Swiss PostParcel Barcode, UCC-EAN-128, EAN-128, GTIN-128, UPC-A, UPC-E, GTIN-12, USPS OneCode 4-State Customer Barcode, OneCode 4CB, USPS 4CB, 4-CB, 4-State Customer Barcode, USPS OneCode Solution Barcode, USPS Sack Label, USPS Tray Label Barcode, QR Code, USPS FIM, USPS Horizontal Bars, Telepen, Pharmacode, Semacode, Code 32 Italian Pharmacode IMH, USPS Package Identification Code (PIC), FedEx Ground 96.. |
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Results in Description For customer support
| Drivers HeadQuarters has a well-trained and experienced support staff available to help you through integrated customer support tools... |
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| VueChat Express is a technology that enables a web based Customer Service solution on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives...
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| The SDS HelpDesk is helpdesk software that is affordable and easy to use by small and medium size businesses. It is a commercial quality help desk application that provides Issue and Incident logging and tracking, customer and vendor profiles, service contract and warranty management, time tracking, a dedicated knowledge base, and extensive search and reporting capability. Use for help desk, customer support, technical support, and facilities management. Extensive help files, tutorials, user guides, and screen wizards gets your support center up and running easily and quickly.The SDS HelpDesk V4 license supports multiple users. .. |
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| Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web page, creating a live real-time voice,video connection between an agent and a web site visitor. It is easy to use with no software downloads or without setting any hardware equipments
(except webcams and headsets). It is completely web-based.
The software lets you talk live in
voice, video, and chat of course with your customers and web site visitors from anywhere in
the world so you can build a personal relationship with them with no phone costs. Skymol live customer support software includes voice mail and video mail as well. Using our software, you can reduce operating and customer support costs as well as enhance the overall online experience of your customers.
Key and unique features: Real time Voice, Video, and text Chat
Communications; Voicemail and Videomail; Push Page; File Transfer; Call
and Chat Transfer; Audio and Video Messages while on hold (Target your customers with field
specific audio and video messages. Show them your new products, services, business related
information, etc.); Voice, Video call Record; Email Transcripts; View and Search past Chats and Voice, Video Conversations; Usage Statistics; Customizable Skin, etc.
Try the fully-featured Skymol Live Customer Support Software for FREE for 7 days with no obligation to purchase...
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| Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site Support will save you enormous time and costs when managing customer communication and support.
Global Site Support is a fully supported enterprise Customer Relationship Management (CRM) / Help Desk solution designed to help you manage all email and other forms of correspondence with your customers.
You are not required to install any software, or upgrade any hardware. Unlike competitive CRM and Help Desk products we host the service on a fully secure centralised platform, which your staff can access over the internet, from within your organisation or from home... |
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| Cute live support is a real-time online chat support based on AJAX technology. This cost effective tool can help you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors contact..
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| Virtual Support Office is a fully automated web based help desk software solution. It will keep your incoming support calls organized and allow your customers to track the progress/solution to their support request by sending e-mail notifications. Also will help you keep track of staff time and task management. Live support rooms for staff to customer direct support. Powerfull Knowledgebase for re-ocurring support requests. No need for locally installed software for your staff or customers... |
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| Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood and efficient means possible, email. A configurable auto-reply ensures that your customers will always get a prompt response to let them know you care. MiraMail is easy to learn so that your sales and support staff respond to customer emails using their favorite news client such as Outlook Express, Gravity or X-News. There's no new software to learn so you'll be up to speed with MiraMail with increased productivity immediately. Messages are threaded and assigned a unique ID code so that all responses to customer emails along with any follow-up emails sent by the customer on the same incident will be contained within the same thread. Messages can be grouped to keep messages on separate topics (i.e. product support and sales) in distinct areas. Incoming messages can be filtered into groups based on the content of the message. Shared access makes it possible for managers to monitor responses of your company's sales and support staff and see at a glance what has been answered and be able to review content. Lesser-experienced staff has the opportunity to learn from the responses of others. Secure access is controlled with user names and passwords so that sales and support staff have access to only the groups they are permitted and no one outside your company can get in. Internal communications Messages posted to a MiraMail group can be selectively emailed back to the customer. For example, a draft response can be posted to the group internally requesting comments before actually sending the final response to the customer.. |
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| Let your application look more professional with the Tips System. You can use Tips System as ordinal tips or "message of the day" dialog but also you can give your users power of Tips Editor.
Conception that program should allow customer to modify and customize any part of itself to suit all the possible customer's needs is already standard for Reporting tools. Now you can use advantages of this technology in tips sytem as well. User has full control over the data here. Tips can be added, removed, hidden, edited by the customer.
Features include advanced graphics, multilanguages support, event for each button, work with streams, disk files or registry any many other Options to customize Tips System. Give it a try, you going to like it... |
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| Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing and pricing models
Your benefit
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Aligns incident management with your business requirements
- Communication with your customers becomes measurable
- Solve the spam problem by transferring your communication from email to help desk
- Fulfill customer service requests through Service Level Agreement processes
- Achieve consistent service levels
- Improve customer satisfaction - the customer is being informed about each change of the incident status
- Balance required service levels against the service cost
- Increase support staff awareness of both customer expectations and IT service management objectives.. |
|
Results in Tags For customer support
| Maximize your online product sales and increase your customer trust on your ecommerce business via our real time text based chat software. Best chatting software provides one to one or multi text chat with friends and family... |
|
| If other programs seem like overkill or are web based and you want a simple windows based program, Simple Customer Support may be what you need. The program is easy to use and allows for quickly recording information about your customers and contacts with customers. Sold only as a site license, your cost never goes up if you add more users. Login security is provided so you can have some users with only View access, if desired. You can have other users able to add but not delete information. Easy to learn and use. ..
|
|
| Live chat program is powerful utility that helps to establish real time communication between company representative and website visitors. Live support system helps in growth of online based business by providing them quality customer services... |
|
| Omni Customer Support allows you to improve the quality of your customer support
The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution
It allows new staff to be immediately productive without a costly investment of learning all the known support issues
It enables you to track the problem areas of your product so you can see what areas need improvement in the next release
Why Omni Customer Support?
Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. As the number of issues increases, the harder it is to find the right issue from the hundreds or thousands of other issues. A linear search of the issues is not going to work. You want to find the most relevant issues, so the results need to be ranked accordingly. This is what Omni Customer Support does, because it is built around a search engine...
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| Vuechat: The ultimate solution for Customer Service and CRM.
Vuechat is set of tools for Web-based Customer Service,
Instant Messaging, VoIP communcations, Video Conference and
the Customer Relationship Management (CRM).
Vuechat allows customers to contact your company representative through their web browser (Internet
Explorer or Netscape Navigator), to load up a 1-1 chat applet - with
streaming webcam image. As a representative, you can converse with up
to 6 conversations simultaneously.
Create a new level of convenience for your customer!.. |
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| Chat for website software allows communication between companyβs representative and customers or web visitors in real time and affordable manners. Professional Live chat application offers finest solutions to customerβs queries for promote business...
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| Windows Drivers (XP and Vista) are easy to locate and download when using the Driver Detective software and service. Drivers HeadQuarters is the first and only driver update service providing manufacturer specific drivers for your computer system.. |
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| Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web page, creating a live real-time voice,video connection between an agent and a web site visitor. It is easy to use with no software downloads or without setting any hardware equipments
(except webcams and headsets). It is completely web-based.
The software lets you talk live in
voice, video, and chat of course with your customers and web site visitors from anywhere in
the world so you can build a personal relationship with them with no phone costs. Skymol live customer support software includes voice mail and video mail as well. Using our software, you can reduce operating and customer support costs as well as enhance the overall online experience of your customers.
Key and unique features: Real time Voice, Video, and text Chat
Communications; Voicemail and Videomail; Push Page; File Transfer; Call
and Chat Transfer; Audio and Video Messages while on hold (Target your customers with field
specific audio and video messages. Show them your new products, services, business related
information, etc.); Voice, Video call Record; Email Transcripts; View and Search past Chats and Voice, Video Conversations; Usage Statistics; Customizable Skin, etc.
Try the fully-featured Skymol Live Customer Support Software for FREE for 7 days with no obligation to purchase... |
|
| Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood and efficient means possible, email. A configurable auto-reply ensures that your customers will always get a prompt response to let them know you care. MiraMail is easy to learn so that your sales and support staff respond to customer emails using their favorite news client such as Outlook Express, Gravity or X-News. There's no new software to learn so you'll be up to speed with MiraMail with increased productivity immediately. Messages are threaded and assigned a unique ID code so that all responses to customer emails along with any follow-up emails sent by the customer on the same incident will be contained within the same thread. Messages can be grouped to keep messages on separate topics (i.e. product support and sales) in distinct areas. Incoming messages can be filtered into groups based on the content of the message. Shared access makes it possible for managers to monitor responses of your company's sales and support staff and see at a glance what has been answered and be able to review content. Lesser-experienced staff has the opportunity to learn from the responses of others. Secure access is controlled with user names and passwords so that sales and support staff have access to only the groups they are permitted and no one outside your company can get in. Internal communications Messages posted to a MiraMail group can be selectively emailed back to the customer. For example, a draft response can be posted to the group internally requesting comments before actually sending the final response to the customer.. |
|
| VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.
VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser.
Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and by placing telephone calls over the Internet.
If you run a corporate website or if you have a personal webpage, you are welcome to use VueChat Express Setup and deploy an very powerful online Customer Service software very easily in just a few minutes and communicate with your customers and website visitors online.
VueChat may run on Windows, Linux, Solaris and Mac OS X.. |
|
Related search : ustomer supportsimple customer,simple customer supportsons software downloadcompany executiveschat softwarelive chatcustomer support,unwanted website visitorslive chat softwarecustomer support softwarelive customer supportcustomer supportomni customeOrder by Related
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