Results For "customer service management"

   
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VueChat Customer Service

 VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser. Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and by placing telephone calls over the Internet. If you run a corporate website or if you have a personal webpage, you are welcome to use VueChat Express Setup and deploy an very powerful online Customer Service software very easily in just a few minutes and communicate with your customers and website visitors online. VueChat may run on Windows, Linux, Solaris and Mac OS X ..

Chat Customer Service Software

 Customer service software, with the live help support to increase sale of your website. Easy to use. Perfect for web operator and sales representant. You can upgrade this version to your needs. This CRM is the tool to lower your marketing cost. ..

StromaSoft CRM Customer Service Helpdesk

 StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship with your customer then your missing out in the time and efficiency savings that Call Track CRM can bring to your business. ..

 

MemDB Customer Relationship Management

 This program helps you to manage your customer information, prints cheque and envelope to your customers, broadcasts email to your customers. If you need to print a lot of cheques and envelopes, or need to send a lot of emails to your customers, you must try this software. This software stores your client information to a database. You can insert, delete, update and search the customer records efficiently. You can customize and save the cheque and envelope setting for your printer. You can locate the customer, print cheque and envelope easily using your printer. You can also use this software to broadcast email to your clients. You can manage your customers easily with this software. This software is very easy to use. You can download the software, use Winzip to uncompress the file, and execute the program 'MemCRM.exe' directly. You can specify the paper size of Cheque and Envelope, configure the Top and Left position of any text string in the Cheque and Envelope, then press [Refresh] button to preview the printout. You can try to use A4 paper to test the printout and then print real Cheque and Envelope. If all settings are done, you can save the setting for future use. A online manual is included in the software, you can read it for details. You can try this software for 30 days. However, a 'Trial version, visit http://memdb.com to register' string will be shown in some functions. After you have purchased the software, all these limitation will be removed. The price of this software is HK$1000 (or US$140). ..

Customer Relationsh Management Database

 Our CRM customer relationship management database template is a complete CRM system design for small business need. ..

Customer Management 1.0Miscellaneous by DarkStone Enterprise - Software Free Download

  The DarkStone Data Customer Management Module is designed to be used in conjunction with your regular accounting program. Over due accounts in the aged receivables report are copied to the collections module along with customer information. Your collection efforts for these overdue accounts can then be tracked. The module also comes with reporting and customer notification tools to assist you in your collection efforts. You must have Lotus Approach installed on your computer system for this module to run. ..

Service Management

 Service Management software for service centers and workshops. Service Management represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports. ..

CodecSoft GSM Service Management

 CodecSoft complies with latest UK regulations of Crime Prevention Police Unit regarding recording any repairs/unlocks/purchases/sales of mobile phones and related products. The software gives you the ability to digitally record information when purchasing phones from members of the public such as their name, address, telephone number and more and with the use of a digital camera/webcam you can take a picture of the person selling the handset. ..

Billing and Inventory Management Service

 Billing control solution and inventory management facility facilitates to validate company user to use and operate the software. Billing and accounting management software manages stock of finished products, semi-finished products and raw materials by a firm. Accounting and stock control utility involves purchase order, paper-work and documentation. Accounting and inventory distribution control utility includes warehousing, packaging, import and export services, sales, purchase, payments etc. Billing and inventory executive system provides complete sales management with customer tracking, capacity planning and mailing list management. Billing and financial accounting application software reduces account error, increases business value and improves customer services. Billing and invoice management tool prepares billing information, factoring, stock details, financial information and all accounting information. Billing and inventory management services creates and maintains dynamic central repository of all voice, data networking assets across enterprise. Accounting and stock handling software captures everything including maintenance, contracts and technical attributes. Billing and inventory management tool has critical solution to optimize bill validation, network design and enhancement. Invoice reporting tool can lead expenses reduction and enhanced operational efficiencies. Accounting and inventory handling optimization tool optimize network configuration, voice and data circuit, plus telecom hardware. Features: * Billing and stock analysis utility maintains stock of company. * Accounting and inventory management software records details of sales and purchase order. * Billing and financial accounting application keeps all records of company. * Invoicing control software contains login form to authenticate company user. * Inventory stock tracking system track and manage telecom spending, accurate bill payment, perfect invoice audit etc. ..

Amphis Customer

 Amphis - Customer is a Customer Database that makes it easy to generate quotes and invoices, keep track of who owes you money, send reminders, store correspondence and sales history. sales per sales person. store supplier invoices and payments. ..

 

Results in Keywords For customer service management

 

Polar Help Desk

 Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing and pricing models Your benefit - Incorporate proven Incident Management process based on ITIL and best practices procedures - Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems - Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Aligns incident management with your business requirements - Communication with your customers becomes measurable - Solve the spam problem by transferring your communication from email to help desk - Fulfill customer service requests through Service Level Agreement processes - Achieve consistent service levels - Improve customer satisfaction - the customer is being informed about each change of the incident status - Balance required service levels against the service cost - Increase support staff awareness of both customer expectations and IT service management objectives..

Polar Help Desk Free

 Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source code available for purchase - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user - Reports and clear user-friendly interface - Incorporate proven Incident Management process based on ITIL and best practices procedures - Increase support staff awareness of both customer expectations and IT service management objectives - Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable. - Customer service requests are fulfilled through Service Level Management processes - Achieve consistent service levels - Balance required service levels against the service cost - Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes) - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Solve the spam problem by transferring communication from email to help desk..

Chat Customer Service Software

 Customer service software, with the live help support to increase sale of your website. Easy to use. Perfect for web operator and sales representant. You can upgrade this version to your needs. This CRM is the tool to lower your marketing cost...

VueChat Express

 VueChat Express is a technology that enables a web based Customer Service solution on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives...

StromaSoft CRM Customer Service Helpdesk

 StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship with your customer then your missing out in the time and efficiency savings that Call Track CRM can bring to your business...

Querybot Web Knowledgebase/FAQ

 Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24-7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email..

Online Vegas Casino

 You'd think that after reviewing more than 100 online casinos, I would have seen it all. Guess again. I just spent 3 days checking out every possible game at Online Vegas Casino - I just couldn't stop. The graphics are nothing less than stellar. The games are really slick and they play just right. But what impressed me most was the sheer variety - so many different slot machines, and so many table games that I had a hard time deciding which ones I liked best. Online Vegas Casino sets the standard when it comes to an all-around great casino. Starting with the fastest download I've ever seen, to the free $200 they put in my account as a new player, to the friendliest customer service rep I've ever called, Online Vegas Casino exceeded my expectations in every way. Why should I be surprised? Online Vegas Casino uses the hottest and latest upgrade of the world-famous PlayTech Platform, which guarantees accuracy and fair play. The odds are better than any Las Vegas casino, and you also get free comp points you can exchange for cash on every hand you play. What more could you want? Oh yes, hassle-free fast payouts. I tried to cash-out the first time I was up $300, and guess what? NO HASSLES. I called the 24-hour customer service line, confirmed my cash-out, faxed in my documents (that took about 10 minutes), and was told my payment was being processed right away. No arguing, no hassles, no hidden tricks. I like that, and so will you. Great games, terrific graphics, bonus cash, comp points, high odds, friendly customer service, and no-hassle payouts. Does it get any better? I don't think so. From now on, Online Vegas Casino is one of my top choices for an online casino. I think you'll feel the same way once you see how easy it is to play and win. Online Vegas Casino is a breath of fresh air in a world filled with online casinos that just don't cut it and just don't care about their players. Online Vegas Casino made a serious impression on me, so check it..

Customer Manager for Workgroup

 Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network...

VueChat Customer Service

 VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser. Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and by placing telephone calls over the Internet. If you run a corporate website or if you have a personal webpage, you are welcome to use VueChat Express Setup and deploy an very powerful online Customer Service software very easily in just a few minutes and communicate with your customers and website visitors online. VueChat may run on Windows, Linux, Solaris and Mac OS X..

Customer Manager for Workgroup

 Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network...

 

Results in Description For customer service management

 

Miracle Service

 Miracle Service is a service management software. It provides Customer and Equipment Management, Dispatching, Inventory and Reporting. Optional Modules provide Sales Orders and Invoices, Multiple Warehouse, PO's, PM's, and Wireless Messaging...

Vuechat

 Vuechat: The ultimate solution for Customer Service and CRM. Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communcations, Video Conference and the Customer Relationship Management (CRM). Vuechat allows customers to contact your company representative through their web browser (Internet Explorer or Netscape Navigator), to load up a 1-1 chat applet - with streaming webcam image. As a representative, you can converse with up to 6 conversations simultaneously. Create a new level of convenience for your customer!..

Radix

 Radix enables you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use...

Polar Help Desk

 Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing and pricing models Your benefit - Incorporate proven Incident Management process based on ITIL and best practices procedures - Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems - Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Aligns incident management with your business requirements - Communication with your customers becomes measurable - Solve the spam problem by transferring your communication from email to help desk - Fulfill customer service requests through Service Level Agreement processes - Achieve consistent service levels - Improve customer satisfaction - the customer is being informed about each change of the incident status - Balance required service levels against the service cost - Increase support staff awareness of both customer expectations and IT service management objectives..

Polar Help Desk Free

 Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source code available for purchase - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user - Reports and clear user-friendly interface - Incorporate proven Incident Management process based on ITIL and best practices procedures - Increase support staff awareness of both customer expectations and IT service management objectives - Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable. - Customer service requests are fulfilled through Service Level Management processes - Achieve consistent service levels - Balance required service levels against the service cost - Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes) - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Solve the spam problem by transferring communication from email to help desk..

MIE CRM Software

 MIE CRM Software delivers Customer Relationship Management across the sales, service, and marketing functions. This easy-to-use, full featured solution primarily aims to strengthen the sales sector and the customer support department of a business...

Workshop Manager

 Workshop Manager software for service centers and workshops. Workshop Manager represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports...

Service Desktop Pro

 Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers, IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. This tool can be extremely useful for all types of business managers for managing their day-to-day business activities. It's tightly integrated and flexible modules allow you to handle most aspects of managing your business flow. Simplicity and ease of use are the key benefits of Service Desktop Pro. Be it a small time freelancer or a medium size company, this software can be used by anybody. Service Desktop Pro handles over 20 key business requirements including Contact Management, Leads Management, Project Management, Billing Management, Document Management, Expense Management and Customer Service Management. The idea behind the software is to allow its users to record key business information relating to the business lifecycle of project procurement to delivery and customer service. This software is highly useful specially for those freelancers and service providers, who place bids and procure projects from online freelance websites. Most service providers bid on several freelance sites, hence it is important to consolidate all bids in one place for timely action. The Project Management module of Service Desktop Pro enables its users to plan project executions, monitor progress of work, allocate work to team members and intelligently calculate project deadlines. Keeping track of expenses, invoices and receipts ensure that the users can at any point of time know the state of their financial position with respect to their expenses and income. The Activity Scheduling modules enables the users to plan activities in advance, and to set alerts and reminders on scheduled and approaching activities. The Subscription Management module allows to store website membership / subscription information, login information and passwords in one place...

Egsoft Aftersale Service

 Can be very convenient for customer, service, maintenance, commodity parts, warehouse, staff and assessment, accounts, and the re-visit and other practical functions. Widely used in need of repair service and after-sales service industry...

Dispatcher 7.8.0

 For Contractors and Tradesmen, Schedule Repairs and Service Create up to 20 Work Vehicles. Create Customer records. Schedule Requests for Service, Vacations, etc Track Service Completions delete and Reschedule Service events..

 

Results in Tags For customer service management

 

VueChat Customer Service

 VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser. Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and by placing telephone calls over the Internet. If you run a corporate website or if you have a personal webpage, you are welcome to use VueChat Express Setup and deploy an very powerful online Customer Service software very easily in just a few minutes and communicate with your customers and website visitors online. VueChat may run on Windows, Linux, Solaris and Mac OS X..

Queuing Model Excel

 Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization...

StromaSoft CRM Customer Service Helpdesk

 StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship with your customer then your missing out in the time and efficiency savings that Call Track CRM can bring to your business...

VueChat Express

 VueChat Express is a technology that enables a web based Customer Service solution on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives...

MacClassic version of 7Contact has been discontinued

 Customer relations management for small business. Easy to use, schedule follow up appointments, tasks, call reports, mail merge and letter writing, mailing labels. Upgradable. [Win/Mac] 7Contact is a sub-set of 7Office, a comprehensive enterprise sales cycle solution -- customer price proposal writing, invoicing, inventory control, purchasing, cost analysis, task assignments, accounts receivable/payable. Upgrades to 7Office are easy. Imagine having just one list of clients and prospects, all in one place, presenting all client interactions from call reports to invoice payments, and everything in between, made accessible to all authorized users. One place for everything touching on a customer, no duplication. Training is minimal (even virtually non-existent). The interface is simple, logical and well organized. Screens are not overcrowded. Printed reports are visually pleasing, properly organized and easy to read. Features you don't require don't get in the way; however when you need them they're ready and waiting. No matter how uncomfortable your people are with computers, they will catch on quickly and, as one 7Office user says, "never look back." 7Office goes beyond conventional "Customer Relations Management" software and brings to small business software features only available to major corporations. 7Office Inc. doesn't just sell you our software package and then move on. We know your business must be able to count on continuous support that is available when needed. We understand that new employees need their questions answered and that business interruptions for any reason are non-trivial. Your 7Office investment includes unlimited eMail and phone support, along with software updates throughout the life of the license. If you've reached a growth ceiling, then you're ready for 7Office. We're here for the long haul...

Vuechat

 Vuechat: The ultimate solution for Customer Service and CRM. Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communcations, Video Conference and the Customer Relationship Management (CRM). Vuechat allows customers to contact your company representative through their web browser (Internet Explorer or Netscape Navigator), to load up a 1-1 chat applet - with streaming webcam image. As a representative, you can converse with up to 6 conversations simultaneously. Create a new level of convenience for your customer!..

readyAsset

 it is an adaptable maintenance software for small companies and personal use, for saving costs on your assets, track preventive maintenance, work orders and assets...

OfficeGenie

 Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations...

InstantSalesTracker

 InstantSalesTracker is a reliable and feature-packed database designed to help your business easily manage sales, purchasing, inventory and accounts. Streamline your business processes with this flexible, yet powerful, business management system...

A webbased CRM solution CRMWeb

 CRMWeb is a flexible, efficient and easy to use web-based (hosted) CRM solution for small and medium-sized companies. CRMWeb is integrating all departments that are relevant for the success of your business: sales, marketing and customer service...

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